UNDERGRADUATE COURSE COMPETENCIES

MANAGEMENT | MANAGEMENT INFORMATION SYSTEMS | MARKETING |
MATHEMATICS | PSYCHOLOGY | RELIGION | SCIENCE

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MANAGEMENT

ANALYSIS & DESIGN OF ORGANIZATIONS MGT3172
(ANALYSIS/DESIGN OF ORGAN)

The course presents various theories of organizational designs in a behavioral approach to organizational effectiveness. Topics include diagrammatic representations of systems, organizational typology, expectancy theory of motivation, and the causal-effect relationships that exist within the organization.

PREREQUISITE: Management principles course or the equivalent.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Discussing the implications of “theory” for organizational design.
• Examining leading organizational theories in terms of basic tenets and implications for organizational structure and processes.
• Preparing a diagrammatic representation of a systems approach to organizational design.
• Explaining the relationship between various organizational designs and the selection of information processing systems.
• Examining the similarities and differences among goals at various levels of the organization.
• Describing a strategy for managing interdepartmental goal conflict.
• Describing the following processes of integrating individual and organizational goals: exchange, socialization, process and accommodation.
• Evaluating the future merit of MBO programs as a methodology for structuring work and measuring performance.
• Defining the types and critical dimensions of contemporary organizational environments, including the effects of joint ventures, mergers and acquisitions.
• Describing organizational strategies for managing boundary personnel.
• Defining organizational typology and specifying ways in which it affects organizational effectiveness and climate.
• Discussing the causal-effect relationships that exist between values of organizational members and the organizational structure and technology.
• Describing the basic premises of the expectancy theory of motivation and elaborating upon related implications for management.
• Listing the general questions to be asked by management in structuring specific job/work assignments.
• Comparing the strengths and weaknesses of the major approaches of control within contemporary organizations.
• Identifying dimensions of the organizational structure and discussing their interrelationships as they relate to overall effectiveness.

PERSONNEL MANAGEMENT MGT4174
(PERSONNEL MANAGEMENT)

The course presents an investigation of the recruitment, selection, maintenance, development, utilization, and accommodation of human resources by organizations. Topics include cultural development, human behavior and organizational effectiveness, legal issues involving human resources, and applying relevant Federal laws and acts to the personnel management process.

PREREQUISITE: Management principles course or the equivalent.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Identifying the major personnel management processes.
• Tracing the development of personnel management theories.
• Identifying and discussing problems of bias and cultural development.
• Explaining the effect of the organizational climate on human behavior and organizational effectiveness with respect to the Equal Employment Act.
• Comparing the various interactions that influence both leader and subordinate.
• Evaluating organizational behavior in terms of justice, fairness, and consistency.
• Explaining the effect of organizational policies and procedures on fairness.
• Comparing organizational objectives and their relationship to the personnel management process.
• Understanding the legal issues involved in human resources and the importance of consistent practices in dealing with all employees.
• Understanding the content and responsibilities of the Employee Retirement Income Security Act.
• Applying relevant Federal laws to the employment process.
• Understanding the content and responsibilities of the Occupational Safety and Health Act.
• Understanding the content and impact of the Fair Labor Standards and its amendments on compensation and fringe benefits within the organization.
• Articulating the importance of diversity (internationalism) management in organizations.
• Describing effective diversity management programs and principles.
• Identifying the purpose of management and employee development programs.
• Understanding the evolution of law relating to the union movement as well as the law’s changing emphasis.
• Discussing the impact of union membership on personnel management practices.
• Identifying and discussing ethical issues in personnel management.
• Understanding how compensation impacts human resource management.
• Understanding how benefits impact human resource management.

MATERIALS AS NEEDED MANAGEMENT MGT4191
(MATERIALS AS NEEDED MGMT)

The course presents the general principles and techniques employed in operating a business with emphasis on control of inventories. The concepts presented are sometimes referred to as J.I.T.—”Just In Time.”

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Comparing and contrasting “materials as needed” management with traditional theories of management and inventory control.
• Understanding and defining the terms unique to the study of M.A.N. management.
• Understanding the philosophy and objectives of M.A.N. management.
• Describing the employee involvement program, its scope and limitations.
• Understanding and discussing the importance of total quality management.
• Describing and understanding the importance of physical workplace organization.
• Describing and understanding the importance of total preventive maintenance.
• Describing and understanding the importance of a setup time-reduction program.
• Describing and understanding the importance of lead time-reduction.
• Describing and understanding the goals and procedures of inventory reduction.
• Describing and understanding the “pull system concept.”
• Describing plant organization and layout in the M.A.N. environment.
• Developing a M.A.N. model for a product base.
• Understanding how to work with suppliers in converting to M.A.N. management.
• Describing and understanding how to work with transportation companies in the M.A.N. environment.
• Understanding the value of using the Pareto principle.
• Understanding how M.A.N. works within the TQM (Total Quality Management).
• Describing and understanding the impact of M.A.N. on other functional areas of a company.
• Describing and understanding how to implement M.A.N. within an organization.
• Describing and understanding how to measure performance in the M.A.N. program.

BUSINESS ETHICS MGT4192
(BUSINESS ETHICS)

The course is designed to prepare undergraduate students to identify, analyze, and resolve ethical dilemmas commonly encountered in the business world. Emphasis is placed on a philosophical framework for making ethical decisions in the marketplace and workplace.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Discussing the historical development of business ethics, including the evolution of professional and corporate Codes of Ethics.
• Understanding ethical theories and decision-making methodologies and applying them to business dilemmas.
• Assessing his/her own values, attitudes, and beliefs as a member of the workforce.
• Discussing the nature of the corporation and its relationship to society.
• Explaining consumer rights and how business practices affect consumers.
• Understanding the sometimes conflicting values, attitudes, and beliefs held by employees, customers, suppliers, managers, owners/stockholders, and members of the larger community.
• Analyzing the impact that laws and regulations have on ethical decisions made in conducting a business.
• Discussing the impact of religion, especially Christianity, on ethical standards in the workplace and marketplace.
• Assessing ethical issues related to the use and structure of new technologies in the marketplace and workplace.
• Explaining the relationship between ethics and the achievement of quality objectives.
• Understanding the role of corporate leadership in establishing an environment conducive to ethical outcomes of business dilemmas.
• Discussing the process of achieving ethical changes in business organizations.
• Discussing the complexity of ethical decision making when companies conduct business in a foreign country.
• Analyzing specific ethical decisions made by businesses in the areas of human resources, marketing, accounting/finance, and production.

NEGOTIATION SKILLS FOR MANAGERS MGT4193
(NEGOTIATION SKILLS)

The course presents skills for a variety of negotiating situations: managing contracts, implementing change, making sales purchases, settling organizational conflicts, planning strategies, and achieving credibility.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Identifying negotiatory elements and discussing the reasons they are important to the process.
• Listing the preconditions that affect negotiations and discussing the importance of determining the needs of both parties prior to negotiating.
• Establishing minimum and maximum goals in preparation for the negotiating process.
• Illustrating the importance of negotiating needs rather than negotiating positions.
• Recognizing and dealing with personal negotiating styles and attitudes including personal strengths and weaknesses.
• Describing the various tactics used by negotiators including nonverbal communication.
• Analyzing the reasons negotiations fail.
• Discussing ways to overcome obstacles that restrain progress in the negotiating process.
• Discussing effective and ineffective teamwork in negotiations.
• Identifying productive and counter productive negotiation attitudes, strategies, assumptions and personal demeanor.
• Describing how to keep the negotiation on track.
• Discussing how to negotiate under specific, unusual circumstances.
• Identifying the important elements of a complete, written, negotiated agreement.
• Constructing a logical plan of action for a labor management contract.

PURCHASING & INVENTORY MANAGEMENT MGT4194
(PURCHASE/INVENTORY MGMT)

The course presents purchasing and inventory management skills. Topics include principles and systems for purchasing, inventory and costs, ordering systems, control systems, and storage management.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Identifying objectives of inventory and purchasing management.
• Illustrating return on investment analysis and discussing its importance.
• Describing the relationship of inventory and financial analyses.
• Identifying external influences on a firm’s inventory needs and actions.
• Identifying the functions of inventory and the costs involved.
• Discussing supply and demand fluctuation.
• Describing transportation problems in inventory management.
• Understanding how to analyze the relevant factors for a make or buy decision.
• Describing and discussing physical control of inventory.
• Relating the importance of inventory control to other material requirement functions.
• Describing the development and use of data systems and procedures.
• Developing an inventory model for a product base.
• Developing a purchasing model for a product base.
• Analyzing purchasing’s contribution to profitability.
• Establishing purchasing policies and guidelines.
• Determining how and when to buy products based on terms of sale.
• Determining how much to purchase based on terms of sale and production schedules.
• Determining volume constraints and profit gain or loss due to changing purchasing policies.
• Analyzing purchasing option via the Internet versus traditional methods.
• Analyzing seasonal fluctuations of products and adjusting purchasing procedures to fit the cyclical needs.

BUSINESS ADMINISTRATION & POLICY MGT4199
(BUSINESS ADMIN & POLICY)

The course presents the conceptual framework upon which organizations are built and maintained. Topics include analysis of policies to practices, policy management, policy formulation, and corporate governance.

PREREQUISITE: Student must have knowledge of accounting/finance, marketing, and management principles and processes.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Identifying characteristics that distinguish effective general managers.
• Defining the essential responsibilities of a general manager.
• Defining operationally the process of formulating strategy and policy.
• Comparing policy and operational planning.
• Stating the benefits and requirements for developing an effective managerial process, tactical, operational, and managerial approaches utilized in designing a company system.
• Discussing the relationship of social restraints and constraints to the policies and plans of organizations.
• Describing management’s responsibility in the administration of policies.
• Making decisions regarding business policy and defending the decisions.
• Identifying top management’s requirements for effective policy development.
• Understanding the human tendencies and errors common to the planning process.
• Analyzing business administration and policy issues in case studies.
• Understanding the impact of the Internet on business operations and how to analyze and evaluate its benefits to a firm.
• Discussing the importance of and the foundation of corporate governance.
• Developing policies and procedures to support a specific organizational purpose and strategy.
• Formulating an integrated operational plan for a change within any organization.
• Delineating an effective process for corporate performance measurement and evaluation.
• Designing control techniques for managing compliance to policies and goals.
• Understanding the role of various types of budgets in implementing strategy.
• Understanding the importance of ethics programs in the overall success of the firm.
• Understanding the corporate governance role with regards to the firm’s ethics and social responsibility.

OPERATIONS MANAGEMENT MGT4203
(OPERATIONS MANAGEMENT)

The course presents skills necessary for achieving a competitive advantage in both manufacturing and service industries. Topics include organizational design, customer service, setting strategic goals, and managing foods and services to both employees and customers.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Analyzing manufacturing and service operations management within industries.
• Describing theories governing the role of operations management within a business firm.
• Developing product and process operations strategies at the corporate and global level.
• Applying decision-making techniques to operations including forecasting and capacity planning.
• Describing principles related to process versus product management functions.
• Determining the quality and accuracy of external source data used in forecasting techniques.
• Identifying total quality management concepts governing operations management.
• Applying statistical process control methods to production forecasts and budgets.
• Designing workforce management systems including basic input elements of the master schedule.
• Developing capacity planning tools including methods to lower costs and improve profitability.
• Developing location analyses based on production demands derived from sales, warehouse and transportation requirements.
• Translating an organization’s business plan into a detailed production schedule.
• Identifying principles, concepts, and techniques of operations as applied to sales, production, and distribution systems.
• Analyzing materials management and the impact of inventory systems on organizational operating performance and profitability.
• Defining strategies for innovative changes related to production and materials management including complex projects.
• Developing materials management programs related to service controls, customer service, and communication.

PROJECT SCOPE & QUALITY MANAGEMENT MGT4501
(PROJECT SCOPE/QLTY MGMT)

The course presents an overview of project management and the importance to the organization. The integration of project management principles is studied, as well as project scope management and project quality management.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Understanding the nature of project management and the integration of the functions of managing within the organization.
• Defining project life cycles and the usage and benefits of progress reports.
• Discussing the different roles of project actors (e.g., project manager, staff, middle management, specialist, top management) and how to deal with and manage conflict during the different life cycles.
• Understanding how to document requirements of the project and build the project plan, determine the validity of the project, and build work breakdown structures.
• Identifying the customer and analyzing the needs as the basis of project specification.
• Understanding how to monitor the project progress and manage the necessary change during execution.
• Understanding the need for selecting and assigning the correct people on the project, and proper delegation of responsibilities and authority to achieve objectives.
• Understanding the process of documenting the project from inception through conclusion, closing the project out with positive results to maximize organizational contractual benefits.
• Using the various project management tools, the benefits delivered, and when the tools should be applied.
• Understanding quality and quality management, including the costs of quality and the costs of non-quality.
• The tools and methods used to provide quality assurance and the attributes of quality through quality planning and control.
• Understanding cost/benefit analysis as applied to project go/no go decisions.
• Applying statistical control concepts and the importance of quality design.
• Developing an action plan when results do not meet project specification.
• Understanding the Pareto principle and diagrams and how they relate to and assist in project management.
• Understanding and defending the zero defects concept.
• Knowing how motivation works within the organization and the project team to enhance quality.

PROJECT COST & CONTRACT PROCUREMENT MGT 4502
(PROJ COST/CONT PROCURE)

The course covers a broad range of cost related uses, ranging from basic budgeting to cost estimating to capital budgeting. It also covers basic contract and procurement principles. The course prepares students for Scheduling & Cost Controls and Contracting for Project Managers portion of the Project Management Certification test.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Defining and discussing life cycle costing and the use of Work Breakdown Structure (WBS) as a budget tool and target cost.
• Defining and discussing the various terms that are integral to cost management: target cost, target price, definitive estimates, conceptual estimates, preliminary estimates, point of assumption, committed costs, opportunity costs, sunk costs, law of diminishing returns, learning curve theory, parametric estimates, order of magnitude estimates, appropriation, and level of effort work.
• Demonstrating an understanding of how to work various problems: cost of capital, computing interest rates, and calculating labor costs.
• Understanding the differences between fixed costs and variable costs and how they impact the project production and success.
• Understanding and discussing the various earned value concepts: BCWP, BCWS, ACWP, cost variance, cost performance index, estimate at complete (EAC).
• Understanding and discussing capital budgeting and demonstrating through working problems: (net present value, internal rate of return, payback period analysis).
• Discussing the meaning and use of depreciation of capital and demonstrating knowledge of reading cost tables.
• Discussing capital investment concepts (fixed capital, working capital).
• Discussing various types of contracts important to organizations and how and when they may be used for the benefit of the organization.
• Knowing the legal implications of contracts and understanding the importance of and differences of the various contract terms: Cost Plus Fixed Fee (CPFF), Cost Plus Incentive Fee (CPIF), Fixed Price (FP), and Time and Materials (T&M).
• Demonstrating the ability to analyze the rent versus lease trade-offs and the lease versus purchase advantages and disadvantages.
• Discussing how to analyze, make, or buy decisions.
• Understanding the three basic elements of procurement management (purchasing, expediting, inspection) and how they help the organization meet its objectives.
• Understanding international contract/procurement issues and how they must be worked differently than domestic issues.
• Discussing the differences of and the benefits between centralized and decentralized contracting.
• Understanding the purchasing cycle and how it works within the organization.
• Understanding the importance of and principles of contract negotiation with the other party, both resources and suppliers.

PROJECT RISK & TIME MANAGEMENT MGT4503
(PROJ RISK/TIME MGMT)

The course presents risk and time management concepts as processes to improve the likelihood of a project’s successful and timely completion. The student will learn quantitative and qualitative techniques to assess project risk, how to mitigate and control risk and how to more effectively communicate the cost savings benefits of risk management to project sponsors and project team members. In addition, the student will learn about techniques to estimate, schedule and control project activities using PERT, CPM and other methods. The course adds new concepts and methods to those learned in previous project management courses and integrates and expands the risk and time management processes using case studies, exercises and real world experiences. Class material will include, but not be limited to, topics emphasized by the Practice Management Institute and its certification exam.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Defining and discussing the risk management and time management processes.
• Distinguishing among and identifying various types of risk.
• Understanding risk management techniques.
• Discussing, quantifying and prioritizing risks affecting the likely outcomes of a project.
• Selecting risk analysis tools in project management.
• Understanding how to plan and implement basic risk mitigation strategies.
• Understanding how to implement and monitor risk response and control strategies.
• Developing responsibility matrices, workaround strategies and other alternative responses to changes in risk during the life of the project.
• Defining project activities within the work breakdown structure (WBS).
• Understanding techniques to develop project network diagrams and activity update lists.
• Understanding tools to develop and analyze activity duration estimates.
• Preparing activity schedules using CPM, GERT, PERT and simulation methods.
• Discussing the relative advantages of GANTT (bar) charts, milestone charts and time-scaled network diagrams.
• Discussing techniques to implement and monitor an ongoing schedule control process in order to respond to unplanned changes.
• Understanding methods for and the importance of performance measurement and reporting.
• Understanding the importance of team communication, interaction and agreement in successful project time and risk management efforts.

PROJECT HUMAN RESOURCES & COMMUNICATION MANAGEMENT MGT4504
(PROJ HUMAN RES/COMM MGMT)

The course covers the processes required to make effective use of people involved with a project. Stakeholders include: sponsors, customers, individuals, contributors. In addition, the course covers processes required to ensure timely and appropriate generation, collection, dissemination, storage and ultimate disposition of project information. Major topics include those typically covered by the Project Management Institute Human Resource Management and Communication Management Examinations.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Discussing the forms of organizations and the impact of organizational structures on the manager- employee relationship.
• Understanding and discussing the roles and responsibilities of the project manager.
• Discussing the types of power and ways that power can be used both positively and negatively.
• Understanding how to manage conflict effectively including various techniques and methods available for project managers.
• Discussing the personnel issues that can and do arise within the organization including the effective and proper use of performance appraisals.
• Discussing the importance of training, career planning, productivity, and teamwork.
• Discussing motivation and rewards including how they may be used effectively.
• Discussing specific motivation theories including: Maslow, Herzberg, Douglas McGregor’s Theory X and Theory Y.
• Discussing the importance of proper resource allocation and coordination.
• Discussing the various components of the communication process.
• Discussing various communication barriers versus effective communication.
• Discussing formal versus informal communications.
• Discussing traits and proper usage of different kinds of communication.
• Discussing the organizational climate and its impact on communication.
• Discussing the role of the project in effective communication.
• Discussing the importance of feedback in communication.
• Discussing the importance of communicating with customers and the usage of appropriate methods.

MANAGEMENT INFORMATION SYSTEMS

COMPUTER CONCEPTS & INTERNET TECHNOLOGIES MIS2110
(COMPUTER CNCPTS/INTERNET)

The course presents activities that validate successful use of personal computers in a telecommunications-learning environment. The course emphasizes the practical applications of educational communications. Skills gained are essential for advanced on-line learning.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Demonstrating a working vocabulary of personal computer hardware and basic Internet terms.
• Identifying and discussing the internal components of the personal computer.
• Describing the various operating systems of the personal computer.
• Installing and evaluating commercially available software applications.
• Demonstrating the ability to communicate via the Internet using e-mail.
• Demonstrating the ability to manage file attachments to Internet e-mail.
• Demonstrating the ability to investigate and evaluate specific systems available for accessing the Internet in a given location.
• Demonstrating the ability to do research via the Internet and applying research skills in reporting.
• Demonstrating the ability to apply basic OS skills relative to general file management on a personal computer.
• Demonstrating the ability to manage the processes of extracting compressed files.
• Discussing the meaning and merits of a computer firewall.
• Demonstrating the ability to extract, install, run, and evaluate an unidentified application.
• Demonstrating a working knowledge of the Windows and DOS operating systems.
• Performing file management functions used in the daily operations of personal computers.
• Using commercially available software packages.
• Discussing how to select personal computer software and hardware.
• Discussing how to service and maintain personal computers.
• Identifying communications software, hardware, and services available for personal computers.
• Discussing networking of personal computers.
• Evaluating the latest peripherals available for personal computers.
• Describing the latest advancements in personal computer technology.
• Discussing how to apply personal computer technology and applications in a work environment.

CONCEPTS OF TELECOMMUNICATIONS MIS4321
(CONCEPTS OF TELECOMM)

The course acquaints the learner with the major terms and definitions incorporated in on-line research via telecommunications. Topics include technologies utilized in telecommunications, hardware requirement for telecommunications, linking hardware and software, linking protocols, and file management.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Discussing the general terms and definitions used in the discipline of telecommunications.
• Identifying the various technologies utilized in telecommunications.
• Assessing and discussing the strengths and weaknesses of the various types of telecommunications technologies.
• Discussing computer technology and hardware requirements for telecommunications.
• Identifying the various types and technologies involved in modem hardware.
• Discussing modem versus direct link between computer systems.
• Describing networking technology.
• Discussing software support/programs necessary for modem-to-modem or computer-to-computer communications.
• Discussing and using modem protocols for linking systems.
• Discussing the various types of file protocols necessary for transferring data from one system to another.
• Demonstrating the ability to gain access to on-line telecommunications systems.
• Demonstrating the ability to transfer data (downloading and uploading) between systems.
• Demonstrating the ability to transfer data to a third party through Internet and Intranets.
• Discussing ways to protect both hardware and software within a telecommunications system.
• Demonstrating the ability to utilize and navigate through menus and sub-menus in nets.
• Demonstrating real-time conferencing and in discussing the strengths and weaknesses of the medium.
• Discussing the technology used to provide voice communication in a business environment including PBXs, Centrex, key systems, and voice over IP.
• Discussing the different forms of specialized digital telecommunication services including T1s, T3s, ISDN, DSL, frame relay, Ethernet, ATM and SONET.

EMERGING TECHNOLOGIES MIS4322
(EMERGING TECHNOLOGIES)

Emerging Technologies is a research-oriented course designed to guide the learner toward a greater appreciation and understanding of newly developing products and concepts that will have an impact on business. Topics include emerging products, investigation of emerging products, discussion of trends, and anticipation of future products.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Discussing the difference between an emerging technological product and a technological concept.
• Initiating an independent investigation of a product identified by the professor.
• Initiating independent research into a technological concept identified by the professor.
• Identifying the technological strengths and weaknesses of an identified product and of an emerging technological concept.
• Developing an in-depth technological overview report of a product.
• Reviewing literature relevant to advancing technologies and identifying trends that will result in new products.
• Grouping and interpreting emerging technologies for work opportunities/applications.
• Identifying or suggesting new products logically derived from emerging products.
• Discussing how emerging technological concepts breed technological products and how emerging products breed new technological concepts.
• Designing a new product logically derived from newly introduced technological concepts.
• Selecting an emerging technological concept and suggesting future emerging products logically derived from the concept.
• Selecting technological products and theorizing on anticipated emerging concepts.
• Discussing the practical and theoretical strengths and weaknesses in forecasting product development based on technological concepts.
• Identifying the practical and logical limits/parameters present in discussing emerging technologies.

ERGONOMICS IN INFORMATION SYSTEMS MIS4325
(ERGONOMICS IN INFO SYS)

The course studies the human-machine systems interface within an environment. Topics include identifying human capabilities in machine systems, visual, audio and tactical displays, human factors in systems design, and noise and fatigue management.

PREREQUISITE: Computer fundamentals course.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Describing the history of the development of ergonomics and human factors in information systems.
• Describing the ergonomics of a person-machine system.
• Defining error and reliability in humans.
• Identifying human capabilities as they relate to hearing, vision, and psychomotor skills.
• Identifying human-machine interfaces in visual, audio and tactical displays.
• Comparing human-machine interfaces in tools and tools design.
• Explaining human-machine interfaces in data entry and information processing.
• Discussing human factors in software design and hardware design.
• Identifying human factors as they relate to work and fatigue.
• Defining the ergonomics of the workspace design.
• Delineating the physical description of noise and the impact of noise on human-machine interfaces.
• Describing the human-machine micro environment.
• Evaluating environmental stress and its influence upon the human-machine interface.

ANALYSIS & DESIGN OF INFORMATION SYSTEMS MIS4338
(ANALYSIS/DESIGN INFO SYS)

The course presents the management duties of the systems analyst. Topics include steps in the design process, development of computer information systems, system audit procedures, conversion skills, and data flow diagrams.

PREREQUISITE: Computer fundamentals course.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Describing the life cycle of systems in organizations.
• Discussing effective communications between the user and Information Systems Service Department.
• Identifying and classifying alternatives in planning an information system.
• Discussing effective information gathering in management and reporting.
• Using several tools and techniques to express problems and design alternatives.
• Discussing documentation and system audit procedures.
• Creating structure charts, data flow diagrams, and data dictionaries as a part of total documentation systems.
• Describing project management control as it affects conversion, implementation, testing and refinement of systems.
• Discussing the role of continued interaction between systems analysts and users.
• Developing a needs analysis for user information requirements.
• Developing specifications for a major system in terms of functions, interfaces, and models.
• Discussing the impact of information systems development on individual and group behavior.
• Discussing various financial and economic techniques that should be utilized to justify the implementation of a new information system.
• Presenting written summaries and proposals of projects for management action.
• Discussing methods of maintaining and updating existing information systems.
• Analyzing system integration and growth.
• Presenting a report outlining the implementation process of a new information system for an existing enterprise.

MARKETING

MARKETING MKT3151
(MARKETING)

The course explores the role of marketing in organizations and society by examining how firms select markets, forecast demand, design and distribute products, advertise and sell, set prices, and evaluate their efforts.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Explaining the role of marketing in our economy and society.
• Identifying the environmental issues and factors affecting a company’s marketing activities.
• Describing how cultural, social and psychological factors influence consumer decision-making processes.
• Discussing how demand estimates for products and services are derived.
• Assessing marketing opportunities and problems.
• Explaining how firms segment markets and select target markets.
• Describing the new product planning process.
• Discussing the relationship between a product’s life cycle stage and the strategies used to promote, price, and distribute the product.
• Explaining how firms establish prices for goods and services.
• Understanding the factors affecting a company’s distribution strategy.
• Describing how promotional programs can effectively integrate advertising, personal selling, sales promotion, and publicity.
• Discussing the impact of the Internet and the World Wide Web on marketing strategies.
• Evaluating company marketing strategies.
• Describing the role of marketing research in developing marketing strategies.
• Identifying ethical issues in the practice of marketing.

MARKET PROMOTION MKT3154
(MARKET PROMOTION)

The course presents the principles of advertising, personal selling, sales promotion and publicity as they relate to the development of marketing plans.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Understanding the process of planning, organizing, and controlling promotional plans.
• Describing the communication process and relating it to the promotional plan.
• Discussing the functions of an advertising agency and the criteria for selecting an agency.
• Selecting media for promotional messages.
• Understanding how to budget promotional efforts.
• Discussing the role of sales promotion tools to complement advertising and personal selling strategies.
• Identifying the role of publicity within the promotional plan.
• Assessing the role of packaging within the promotional plan.
• Describing behavioral influences on promotional strategies.
• Discussing the economic and social dimensions of promotion.
• Summarizing major legislation affecting promotional activities.
• Understanding the effect of promotional activities on other functions within the firm.
• Identifying and discussing ethical issues in promotional practices.
• Evaluating promotional strategies of selected firms.

MATHEMATICS

CONTEMPORARY MATHEMATICS MAT1013
(CONTEMPORARY MATHEMATICS)

The course presents basic mathematical principles relative to decision-making. Topics include the fundamental concepts of inductive and deductive reasoning, logic, problem solving models, numeration systems, and real number properties.

PREREQUISITE: Two years of high school algebra or the equivalent.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Developing problem-solving models.
• Deducing from general to specific.
• Inducing from part to whole.
• Designing a formula for a given sequence.
• Identifying and performing set operations.
• Utilizing set schematics to organize data.
• Interpreting truth tables.
• Resolving basic Boolean Algebra operations.
• Applying logic to form valid conclusions.
• Employing a calculator to solve problems.
• Converting between various notations, bases, and forms.
• Recognizing the characteristics of numeration systems.
• Applying the Real number properties.
• Evaluating operations on the Real numbers.
• Solving applied interest problems.
• Calculating the annual percentage rate of a loan.
• Analyzing amortization of a home loan.
• Expressing analytical thinking, orally and in writing, and applying that knowledge to other disciplines and to real-world situations.

SURVEY OF MATHEMATICS MAT1014
(SURVEY OF MATHEMATICS)

The course presents a basic introduction to number theory. Topics include algebra, geometry, topology, probability, and statistics.

PREREQUISITE: Two years of high school algebra or the equivalent.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Applying the concepts of similar and congruent figures.
• Solving linear equations and inequalities.
• Simplifying rational expressions.
• Identifying modular problem applications.
• Determining angle measure and type.
• Utilizing metric units.
• Calculating perimeter and area.
• Computing the volume of various solids.
• Graphing on a coordinate system.
• Constructing a map using ordered pairs.
• Verifying if and how a network is traversable.
• Distinguishing between permutations and combinations.
• Deriving the probability of an event.
• Illustrating various types of graphical displays.
• Comparing measures of central tendency.
• Interpreting measures of dispersion.
• Analyzing data using the standard normal distribution.
• Expressing analytical thinking, orally and in writing, and applying that knowledge to other disciplines and to real-world situations.

QUANTITATIVE METHODS FOR BUSINESS I MAT1021
(QUANTITATIVE METHODS I)

The course presents the fundamental concepts of mathematics necessary in the social and management sciences. The course reviews linear quadratic, exponential and logarithmic functions and introduces the geometry and algebra of linear programming. Systems of linear quadratic, exponential and logarithmic equations, along with matrix algebra are included.

PREREQUISITE: Two years of high school algebra or the equivalent.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Graphing on the coordinate plane.
• Applying polynomials, rational expressions, exponents, and radicals.
• Solving systems of equations.
• Utilizing linear quadratic, exponential and logarithmic equations to solve problems.
• Designing linear functions for business operations.
• Analyzing linear programming problems, geometrically.
• Defining convex polygonal sets.
• Maximizing or minimizing linear systems.
• Identifying key steps in Gauss-Jordan elimination.
• Discussing the Pivot Transformation calculation.
• Developing linear systems in tableau form.
• Explaining laws of matrix algebra for problem solving.
• Performing mathematical operations on matrices.
• Illustrating identity and inverse matrix concepts.
• Examining the simplex algorithm in linear programming problems.
• Constructing an input/output matrix.
• Creating linear programming models.
• Expressing analytical thinking, orally and in writing, and applying that knowledge to other disciplines and to real-world situations.

QUANTITATIVE METHODS FOR BUSINESS II MAT1022
(QUANTITATIVE METHODS II)

The course presents an overview of business math concepts including functions, graphs, limits, continuity, derivatives, antiderivatives, definite integrals, and applications of differentiation and integration to modern business practice. The focus is to help apply these math tools to real business practice.

PREREQUISITE: MAT1021 or the equivalent.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Describing the operations and analysis of important functions.
• Graphing piecewise defined functions.
• Developing the limit of a function concept.
• Identifying the techniques for evaluating limits.
• Distinguishing continuous functions.
• Interpreting the derivative in various formats.
• Utilizing various derivative formulas.
• Examining maxima and minima with derivatives.
• Determining marginal analysis in business and economics.
• Solving optimization problems.
• Applying derivatives to economic concepts.
• Using higher order derivatives and tests.
• Defining antiderivative and integral.
• Computing antiderivative, indefinite, and definite integral.
• Employing various techniques of integration.
• Calculating the area under a curve.
• Modeling the definite integral to business problems.
• Expressing analytical thinking, orally and in writing, and applying that knowledge to other disciplines and to real-world situations.

PSYCHOLOGY

PERSPECTIVES ON DEATH/DYING PSY3735
(PERSPECTIVES:DEATH/DYING)

The course surveys current American practices with regard to the psychosocial phenomena of death and dying. Both research and experiential data are used to examine the nature of our behavioral responses to the phenomena. Attention is specifically given to ethical concerns.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Describing the presence of and practices related to death and dying within various cultures, with particular emphasis upon the United States.
• Identifying stereotypical relationships established between aging and dying.
• Describing the multidimensional nature of death anxiety.
• Examining links between death anxiety and psychosocial adjustment, i.e., coping strategies, pathology, and/or stress reactions.
• Considering trends in societal attitudes toward euthanasia.
• Exploring the responses of family, co-workers, and friends to a dying person.
• Analyzing the psychological and philosophical foundations for dying found in the predominant literature and media of the day.
• Examining the interrelationship between the process of living and dying.
• Analyzing public policies and practices related to issues of dying.
• Comparing and contrasting healthy and unhealthy grieving.
• Conducting a cross-cultural comparison of institutionalized practices for dealing with death and dying.
• Focusing on issues of dying and grieving specific to cases of suicide.
• Examining the relationship among selected demographics such as age, gender, religious preference, educational level and one’s expressed death anxiety.
• Developing a source of information for use by professionals and the public who are addressing issues of death and dying.
• Exploring areas of thanatology that require further research.

RELIGION

THE LIFE & TEACHINGS OF JESUS REL2032
(LIFE/TEACHINGS OF JESUS)

The course presents a survey of the life and ministry of Jesus Christ as presented in the four gospels: Matthew, Mark, Luke, and John. Historical, political, social, and religious aspects of Jesus’ life are covered.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Tracing key elements of the Greco-Roman background of the New Testament.
• Discussing the political setting in Palestine, including the religious and political parties in first century Judaism.
• Discussing religious and political parties, including the zealots, the Herodions, the Essenes, and the Jewish Council or the Sanhedrin.
• Discussing the purposes and harmonies of the four gospels.
• Discussing the pre-existent states of Christ and the Incarnation.
• Correlating the two genealogies of Matthew and Luke.
• Discussing the birth and childhood of John the Baptist and of Jesus.
• Describing the background of John the Baptist’s ministry and the correlation with the beginning of Christ’s public ministry, including Christ’s baptism, temptation, first miracle, and conversation with the woman at the well of Samaria.
• Tracing the Galilean ministry consisting of the preparatory stage, the second stage to the appointment of the apostles and the Sermon on the Mount, and the third stage to the adoption of parable teachings.
• Describing the special training of the twelve apostles in the districts around Galilee.
• Tracing the later Judean Ministry, the later Perean Ministry, and the last public ministry in Jerusalem.
• Describing the arrest, trial, crucifixion and burial of Jesus.
• Describing the resurrection, appearance, and ascension of Christ.
• Understanding the substance and meaning of select parables of Jesus.
• Discussing the Sermon on the Mount with special attention to the Beatitudes, the influence and responsibility of the disciples, the judging of others, the meaning of prayer, and the Golden Rule.
• Discussing the purpose and value of the signs and miracles Jesus performed.
• Discussing the broad implications of the ministry of Jesus and the gospel message to the nations of the world.

THE GOSPEL OF JOHN REL3821
(THE GOSPEL OF JOHN)

The course presents a study of the life and teachings of Jesus Christ as revealed in the fourth Gospel, called the Gospel of John.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Understanding the theological motive of the Gospel of John.
• Discovering evidences for the historicity and authorship of the Gospel of John.
• Discussing the historical background of and theme of the Gospel of John.
• Characterizing the uniqueness of John from other gospel writers.
• Identifying the Pharisees, Sadducees, Essenes, and Gnostics.
• Tracing the developing oppositions to Jesus and his teachings by the non-believing Jews.
• Discussing the theology of John relevant to human suffering.
• Discussing the miracles of Jesus presented by John, including their purpose and results.
• Describing the climax of opposition to the Christ and the results.
• Understanding the theology of the claims of Christ.
• Understanding the significance of the new birth.
• Describing the evidence of the bodily resurrection of Jesus in the Gospel of John and its importance for Christians today.
• Comprehending the revolutionary nature of the person and work of Jesus as revealed in the Gospel of John and, especially, as it relates to Him as Savior of the world.
• Determining a practical application of John’s summary of Jesus’ High Priestly prayer.
• Discussing the Holy Spirit as guide, comforter and revealer.
• Understanding the parables of Jesus as presented by John.

FAMILY RELATIONS REL3851
(FAMILY RELATIONS)

The course presents a study of biblical principles as well as pertinent psychological and behavioral principles involved in maintaining harmonious Christian family relationships. Family life from an historical, social, theoretical, and life-cycle approach are all studied in a biblical context.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Understanding the biblical concept of family, including marriage and parenting.
• Discussing pertinent scripture dealing with family relationships as well as their appropriate historical and theological context.
• Identifying basic human needs from a biblical perspective.
• Understanding the biblical concept of love.
• Discussing the family as a system, including family systems theory, dysfunctional families and functional families, including information concerning the results of being raised in a dysfunctional home.
• Describing factors that influence mate selection.
• Understanding the concept of the blessing in ancient biblical cultures and its value in modern family relations.
• Discussing the role of communication in the home.
• Understanding healthy conflict resolution in the home.
• Discussing the concepts of sex and healthy sexuality in the home.
• Describing the biblical role of parents and children in the home.
• Discussing normality for adolescents as well as common problems faced by the modern child, i.e., alcohol, drugs, sex, social pressure, eating disorders, etc.
• Describing the effects of societal stress on both parents and children.
• Discussing divorce and remarriage and their effects on the family.
• Identifying the various forms of non-traditional families represented in today’s culture.
• Discussing aging and its effects on family.
• Describing the various developmental stages of the family.

SCIENCE

CONCEPTS OF BIOLOGY & HEALTHFUL LIVING SCI1026
(BIOLOGY/HEALTHFUL LIVING)

The course presents concepts of wellness and healthful living in today’s modern society. Different aspects of human health within a world context are covered including cancer, nutrition, drug use, and abortion.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Discussing the implication of an individual’s value system on society.
• Identifying the major components of health.
• Identifying and describing contemporary nutrition diets and describing their advantages and disadvantages.
• Contrasting the research set forth by the American Cancer Society and the tobacco industry as it may relate to the relationship of lung, mouth, lip and nasal cancer and the use of tobacco.
• Identifying and describing the leading preventative and detection techniques available for men and women as they relate to present or future personal occurrences of one or more forms of cancer.
• Explaining the physiological and psychological traumas often associated with a cancer victim and his/her friends, family and/or associates.
• Describing the preparation/precaution recommended by leading authorities prior to engaging in a vigorous physical fitness program.
• Describing the influences of drug and alcohol abuse on the United States economy and industrial production.
• Identifying and describing the leading forms, the target population, and growth of drug abuse in the last twenty years.
• Defining suicide, identifying the characteristics of individuals most commonly associated as being suicide candidates, and identifying and describing organizations whose primary purpose focuses on suicide prevention activities and/or who work with families of suicide victims.
• Describing and discussing the increasing incidence of sexually transmitted diseases (STD) in the United States.
• Identifying and discussing the biological and social implications of HIV/AIDS.
• Contrasting the arguments advocated by the Right to Life versus the Freedom of Choice philosophies.
• Identifying and describing recommended coping strategies for individuals to utilize in order to minimize the influences of common stress factors.
• Describing and interpreting the major medical tests which are generally prescribed by physicians.

ECOLOGY: MAN & HIS ENVIRONMENT SCI1027
(ECOLOGY:MAN/ENVIRONMENT)

The course presents basic ecological concepts and principals and their application and practice in our present environment. Topics include fossil fuel energy sources, nuclear energy, ecosystems, and agricultural chemicals and their effects on the environment.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
• Describing and discussing what is meant by a sustained society.
• Defining what is meant by an ecosystem approach to environmental issues.
• Defining the following ecological items: abiotic and biotic factors, commensalism, community, competition, consumer, decomposer, environment, food chain, foodweb, limiting factor, niche, range of tolerance and trophic level.
• Discussing selected major human population growth issues.
• Describing the environmental impact of the fossil fuel energy sources commonly used by industrialized nations.
• Identifying the benefits and risks of nuclear energy.
• Identifying the basic components of aquatic and terrestrial ecosystems.
• Defining succession and distinguishing between primary and secondary successions.
• Describing predator-prey, parasite-host, competitive, mutualistic, and commensalistic relationships.
• Comparing the differences between a community and an ecosystem.
• Listing several conservation organizations that are dedicated to the preservation of wildlife and other natural resources.
• Listing the major biomes of North America and identifying major characteristics of each.
• Comparing the advantages and disadvantages of agricultural chemicals used to increase food production.
• Comparing succession in a pond to that in an old field.
• Comparing the components of a freshwater ecosystem with those of a marine ecosystem.
• Discussing the causes and consequences of pollutants on terrestrial and aquatic ecosystems.

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