Program Highlights
This certification would be well suited for municipalities or organizations that have a pronounced need for customer service training.
The certification is grounded in the principles of business and communications which will enable students to understand how to address the customer’s needs and behaviors, speak in a professional manner, build relationships, and become confident in the application of their learned skills.
Career Impact
This certificate program can help students advance their careers while helping organizations set a new standard in customer service.
This certification is designed to benefit both Customer Service Frontline Representatives and/or Supervisors within for-profit, governmental, or non-profit organizations.
Earning Your Certification
Certification Requirements
12hrs
Certification Requirements
$3600tuition*
* Total tuition, not including fees and textbooks
The undergraduate certification in Customer Service is ideal for current Amberton students, potential students, and/or organizational employees who want to enhance their knowledge in the area of customer service by learning how to effectively and successfully deal with clients, customers, and co-workers. This certification would be well-suited for municipalities or organizations that have a pronounced need for customer service training. The certification is grounded in the principles of business and communications which will enable students to understand how to address the customer’s needs and behaviors, speak in a professional manner, build relationships, and become confident in the application of their learned skills. This certificate program can help students advance their careers while helping organizations set a new standard in customer service.
Certification Requirements
12hrs
Certification Requirements
$3600tuition*
* Total tuition, not including fees and textbooks
Amberton University offers a number of certification programs for those individuals seeking to enhance professional skills and marketability in the workforce.
This certification program can be earned in conjunction with the following degree programs or as a stand-alone certificate of study.
