Managing the GenerationsBack to Course Guide
This course explores the new economic, social and political reality of the cross-generational workplace. The primary objective of the course is to help students analyze the 21st century workplace and the major generational changes effecting organizations.
UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:
- Understanding the history and theory of organizational behavior and management and application to generations in the workplace.
- Identifying the elements that enhance the employer/employee “psychological contract” for each generation.
- Describing the differences/similarities between generations and understanding the meaning and importance of generational cohorts.
- Comparing and contrasting global generational cohorts to the United States generational cohorts.
- Explaining the cross-generational workplace and potential organizational effects for the 21st century.
- Understanding the meaning of generational events and significance of those events.
- Summarizing the role of a generational cusper and identifying signposts.
- Managing generational conflict and developing organizational interventions.
- Illustrating the importance of effective communication among the various generations currently in the workplace.
- Recommending where and how mixed generations can work well together.
- Diagnosing the potential solutions for bridging the generational gaps.
- Defending the unique work ethics and ethical behavior of each generation.
- Recommending effective ways to manage and motivate different generations.
- Discussing current best practices on how to manage and bridge generations in the workplace.
- Reviewing the cross generational future and organizational implications for 21st century global workforces.